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Welcome to Dental Excellence. The Dental Excellence web site is an online information service provided by Dental Excellence Group Pty Ltd, subject to your compliance with the terms and conditions set forth below. Please read this document carefully before accessing or using the site. By accessing or using the site, you agree to be bound by the following disclaimer, together with our terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the site. Dental Excellence may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.


The information contained in this website is for general information purposes only and is provided by While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you may be able to link to other websites which are not under the control of Dental Excellence Group Pty Ltd. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Dental Excellence Group Pty Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.



We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and’s rights and obligations to each other.



Dental Excellence Group Pty Ltd will attempt to make available all products advertised on this website, however, availability cannot be guaranteed and Dental Excellence Group Pty Ltd will not be liable for any products which are not available at the time of order. If the product is not available, the customer will be advised as soon as possible. All prices on this site are exclusive of postage and handling charges. These prices are subject to change without notice. Dental Excellence Group Pty Ltd reserves the right to refuse or cancel orders where there has been an error on the website, technical or otherwise, and the incorrect price has been displayed. The customer will be notified immediately if such a situation arises and any incorrect credit card payments already received will be refunded. 


By purchasing our teeth whitening products/treatments you agree that:

  • You are over the age of 18.
  • You do not suffer from sensitive teeth.
  • You have your own accurately fitting, custom-professionally made whitening trays which have been issued by us or your dentist.
  • You have previously used the same or similar whitening gels available on our website, and have been shown by us or your own dentist how to correctly apply the gel to your custom whitening tray.
  • The use of this product is not being supervised by a dentist.
  • You will consult with us or your own dentist prior to use and if you experience any problems while using this product.
  • If you experience any severe discomfort or other problems, discontinue the whitening and contact us or your dentist immediately
  • Your teeth and gums are in good condition.
  • The teeth are not decayed, cracked or loose.
  • All restorations are in good condition and are not loose or defective.
  • You do not have periodontal (gum) disease or any other preexisting dental conditions that could be aggravated from use of our product.
  • You have read and understand the side effects of using teeth whitening gels as listed below under the heading “Side effects/Complications of teeth whitening”
  • You acknowledge that the whitening products will not whiten any existing dental restorations. This includes, but is not limited to, all fillings, crowns, veneers, and bridges.
  • You have read the list of ingredients of the products purchased and are not allergic to any of them.
  • You will not use the products if you are allergic to any of the ingredients.
  • You are not allergic to sodium fluoride, carbamide peroxide, glycerin, carbome, sodium hydroxide, flavour, hydrogen peroxide, ammonium, hydroxide, and silicone.
  • Teeth Whitening Perth will not be liable for any injury caused by the misuse of this product or unforseen reactions to the ingredients contained within.
  • The total liability is limited to the cost and amount paid to purchase the product.
  • You will not use the products if you are diabetic as some products contain sugars.
  • You will not use the product if you suffer from a heart condition.
  • Will not use the product (whitening gel) or whiten your teeth if you are pregnant or nursing/breastfeeding
  • Teeth Whitening Perth only guarantees that which is in writing (no implied guarantees) and does not guarantee against tooth sensitivity.
  • You understand that the owner of this website Teeth Whitening Perth is not the manufacturer, only a reseller of pola teeth whitening gel.



Although whitening gel and treatments are generally safe, some of the potential side effects/complications of this treatment/product include, but are not limited to:
Gum/Lip Irritation: Whitening gel that comes in contact with gum tissue or the lips during the treatment may cause inflammation or whitening of these areas. This is due to inadvertent exposure of small areas of those tissues to the whitening gel. The inflammation and/or whitening of gums and lips is transient, and the colour change of the gum tissue will reverse within 30 minutes. You may feel a stinging and tingling sensation on these soft tissues during the treatment if the gel comes in contact with them.
Tooth Sensitivity: Most people will experience some form of tooth sensitivity during the whitening process. In most case this is very mild; however in some cases it can be quite elevated. Customers can experience some tooth sensitivity during the first 24 hours after the whitening treatment. People with existing sensitivity, recently cracked teeth, micro-cracks, open cavities, leaking fillings, exposed roots, non-vital teeth or other dental conditions that cause sensitivity may find that those conditions increase or prolong tooth sensitivity after the treatment.

Effect On Fillings: Tooth coloured fillings (composite), veneers, crowns, dentures and bridges will not whiten. If the filling matches your current tooth colour, whitening will result in mis‐matched shades with your natural teeth as they get whiter. You may then need to have your fillings, veneers, crowns or bridges replaced to match you newly whitening teeth.

Spots Or Streaks: Some customers may develop white spots, patches or streaks on their teeth due to CALCIUM DEPOSITS that naturally occur in teeth. The peroxide gel does NOT cause these spots. The gel just brings the already existing calcium deposits out and makes them visible again. These usually diminish over time.

Relapse: After the treatment, it is natural for teeth colour to regress somewhat over time. This is natural and should be very gradual, but it can be accelerated by exposing the teeth to various staining agents, such as coffee, tea, tobacco, red wine, colas, etc. You should not eat or drink anything except water during 60 minutes after each treatment because the gel opens the pores of your enamel and makes your teeth very vulnerable to staining agents. Understand that the results of the treatment are not intended to be permanent and that secondary, repeat or touch-up treatments may be needed to maintain the colour you desire for your teeth.


The degree of whiteness achieved will vary from person to person, depending on the structure of the teeth, the cause of the discolouration, and the whitening treatment/protocol undertaken. Although significant whitening results can be achieved in most cases, we cannot guarantee the whitening result you will obtain.
All teeth will not whiten the same. Yellow stained teeth generally tend to whiten better than grey or tetracycline (antibiotic) stained teeth. In some instances teeth whitening may result in a blotchy or streaky appearance to the tooth surface and the whitening may not be uniform giving the teeth a banded appearance. In most cases this will fade with more whitening or become less obvious several days/weeks after the whitening treatment has ceased.
Whitening fades with time and any unexpected results may be irreversible. Teeth Whitening Perth is not the manufacturer of the products on this website and does not warrant or guarantee that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Teeth Whitening Perth cannot and does not guarantee the results of these products. By ordering a product from Teeth Whitening Online you accept all the risks associated with teeth whitening and agree that Teeth Whitening Perth will not be liable for any unexpected whitening results or complications that may arise as a result of the use of any products ordered through this website. 


It is an essential pre-condition to you using our website that you agree and accept that Dental Excellence Group Pty Ltd is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. 


If you wish to purchase a product from the Dental Excellence Website you will be asked to supply information to enable this transaction to be completed. In supplying this information you agree the information is complete and accurate at the time of purchase. You agree to pay all charges incurred to purchase this product including any shipping and handling charges as advised at the time of purchase. Teeth Whitening Perth accepts PayPal and Credit Cards. No cheques or C.O.D.


Dental Excellence Group Pty Ltd uses Australia Post and/or other reputable courier companies to deliver physical goods.
Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery company chosen. Dental Excellence Group Pty Ltd is not responsible for goods that are either damaged in transit or not received. Damaged or lost orders should be resolved with Australia Post or the courier company directly. Replacement of damaged or lost items is made at the discretion of Dental Excellence Group Pty Ltd


Due to the nature of this product results vary greatly person to person depending on the type of stains the users has, it may take up to three months to completely rid tough stains and therefore we are not able to refund purchases unless the product is defective.
Dental Excellence Group Pty Ltd does offer a 7-day exchange back guarantee for all DEFECTIVE items provided that the product is returned in its original box and includes all original packing material, original manuals and instructions, and any accessories that came with the item. Partial returns will NOT be accepted. You will be responsible for return freight charges.
Products are only considered DEFECTIVE if the Syringe/s is/are damaged or do not function properly.


All Orders must be cancelled out on the same day which the order was placed, prior to your order have being posted.



This privacy notice discloses the privacy practices for this website. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Please do not use our contact form to email us confidential information. While we will not disclose this information to anyone, it could possibly be intercepted by unauthorized entities.


We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you feel that we are not abiding by this privacy policy, you should contact us immediately.